Services

Operational Design.

How it Helps

We help transit agency clients manage the operational impacts resulting from the introduction of new solutions and services.

Target Operating Model and business process definition

We can create a blueprint for operational procedures and business processes that will enable an organisation to deliver their objectives in implementing new ticketing initiatives. We have experience of designing and implementing operational processes, but also in helping clients improve or adapt their existing processes when launching new services.

Commercial advice

We help clients to understand potential commercial implications (capital and revenue) of technical and operational choices; and the key challenges to address when developing commercial models for future operations.

View Our Case Studies.

Browse our case studies to discover how we've delivered innovative mobility solutions, enhanced customer experiences, and supported strategic growth for our clients.

Melbourne, Australia

Conduent bid for Myki solution, Melbourne

Supported Conduent Transportation in their successful bid to win the $1.7 billion dollar contract to replace the legacy Myki closed loop solution with an Account...

Manchester, United Kingdom

Transport for the North Connected Mobility

Transport for the North (TfN) engaged Innovatious to provide Local Authorities support in understanding how they could approach the modernisation of ticketing in their local...

Belfast, Northern Ireland

Account Based Ticketing Fares Policy and Business Rules Review

Review of the fares and business rules Translink proposes as they move from a legacy closed loop smartcard ticketing solution to a new Account Based...

Contact Us

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